Privacy Policy
Last updated: April 28, 2026
Palm's Plumbing & Rooter ("we," "us") operates palmsplumbingpro.com. This page explains what information we collect, how we use it, and the choices you have.
Information we collect
- Form submissions. When you request service, we collect your name, email, phone number, ZIP or city, and any notes you choose to share.
- Server logs. Our hosting provider (Cloudflare) records standard request information such as IP address and user agent for security and abuse prevention. This information is associated with your form submission so we can prevent spam.
- Strictly necessary cookies only. Our hosting provider (Cloudflare) sets cookies needed to run the site and protect against bots and abuse (for example, _cf_bm). We do not use third-party advertising or analytics cookies.
- Consent record. When you accept or decline the cookie notice, we store your choice in your browser's local storage so we don't ask again.
How we use it
- To respond to your service request by phone, text, or email.
- To schedule, perform, and follow up on plumbing services.
- To send occasional service-related messages. We do not send marketing without consent.
How we share it
We do not sell your information. We share it only with our service providers (such as our hosting and email vendors) to operate the website and contact you. We may disclose information when required by law or to protect rights and safety.
Retention
Lead records are retained while we may need to follow up on your request and for a reasonable period after to support service warranties and recordkeeping. You may request deletion at any time.
Your choices and rights
California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we hold about you, the right to request deletion, and the right not to be discriminated against for exercising these rights. To make a request, contact us using the details below.
Children
This site is not directed to children under 13, and we do not knowingly collect information from them.
Changes
We may update this policy. The "Last updated" date at the top reflects the most recent change.
Contact
Palm's Plumbing & Rooter
California Contractor License #1132653
Phone: (818) 795-5290 · (661) 649-4159
Service area: San Fernando Valley and Antelope Valley, California